fbpx

Company Information

Contact Details

Managing Director
Luke Counter

Counter Interiors Ltd
Unit 8 Flexspace
Audax Close,
Clifton Moor, York
YO30 4RA

Phone: +44 (0)1904 479 792
E-Mail: sales@counterinteriors.co.uk

Companies House

VAT Registered No: GB 261 741 609
Registered in England No: 091 046 01

Content & Design

The content hosted on this site is the responsibility of Counter Interiors Ltd. All rights to text and images are expressly reserved. For queries regarding content please contact: chris@counterinteriors.co.uk

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call, write or email us using the details above. We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.

Start typing and press Enter to search